Terms of service

Welcome to TiddleBae (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website www.tiddlebae.com including all related subdomains and services (the “Site”). By accessing or using the Site, you agree to be bound by these Terms, as well as any additional terms and conditions that apply to specific sections of the Site. If you do not agree to these Terms, you must not use the Site.

 

1. Use of the Site​

1.1 Eligibility: You must be at least 18 years old to use our Site. By using the Site, you represent and warrant that you are eligible to do so.

1.2 License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes in accordance with these Terms.

1.3 Prohibited Conduct: You agree not to use the Site for any unlawful or prohibited purposes, including but not limited to:

  • Engaging in fraudulent or misleading activities.
  • Uploading harmful or malicious content, such as viruses or spyware.
  • Disrupting or interfering with the functionality of the Site or servers.
  • Violating any applicable laws or regulations, including those related to child safety.

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2. Products and Purchases

2.1 Product Descriptions: We make every effort to accurately describe our products, including infant bedding, nursing essentials, and accessories. However, we do not guarantee that the descriptions are error-free, complete, or current. Product availability, features, and pricing are subject to change without notice.

2.2 Product Safety: Our products are designed with your baby's safety and comfort in mind. However, you should always follow the manufacturer’s instructions for use and consult with a healthcare provider or pediatrician before using any products related to infant care or nursing.

2.3 Ordering and Payment: When you place an order through the Site, you agree to provide accurate and complete payment and shipping information. Payment must be made in full before your order is processed.

2.4 Returns and Exchanges: Due to the nature of infant-related products, returns and exchanges may be subject to restrictions. Please refer to our Return and Exchange Policy for more detailed information. We aim to ensure customer satisfaction but prioritise safety and hygiene.

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3. User Accounts

3.1 Account Creation: Certain features of the Site may require you to create an account. By creating an account, you agree to provide accurate, complete, and current information. You are responsible for the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security: If you suspect any unauthorised access or activity on your account, please contact us immediately.

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4. Content

4.1 Ownership: All content on the Site, including text, images, logos, graphics, product descriptions, and software, is the property of TiddleBae or its licensors and is protected by intellectual property laws.

4.2 User-Generated Content: If you upload reviews, feedback, or other content on the Site, you grant us a worldwide, royalty-free, and transferable license to use, display, and distribute that content in connection with our business operations.

4.3 Prohibited Content: You agree not to upload, post, or transmit any content that is harmful, offensive, or violates any third-party rights, including but not limited to abusive, defamatory, or discriminatory material.

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5. Privacy

5.1 Privacy Policy: Your use of the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review our Privacy Policy for more details.

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6. Product Reviews and Testimonials

6.1 User Reviews: You may be invited to submit reviews or testimonials about our products. By submitting a review, you acknowledge that your review will be publicly available on the Site. All reviews must comply with our guidelines for acceptable content.

6.2 Moderation: We reserve the right to remove or edit any reviews or testimonials that violate our guidelines.

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7. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by TiddleBae. We are not responsible for the content, privacy policies, or practices of any third-party websites. You access these third-party links at your own risk.

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8. Disclaimers

8.1 No Warranty: The Site and its content are provided “as is” and “as available.” We make no warranties regarding the availability, reliability, or accuracy of the Site or its content, and we disclaim all implied warranties, including those of merchantability and fitness for a particular purpose.

8.2 Limitation of Liability: To the fullest extent permitted by law, TiddleBae is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or the products purchased from it.

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9. Indemnification

You agree to indemnify, defend, and hold harmless TiddleBae, its affiliates, officers, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the Site, your violation of these Terms, or your violation of any rights of another party.

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10. Modifications to the Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. By continuing to use the Site after changes are made, you agree to be bound by the revised Terms.

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11. Termination

We may suspend or terminate your access to the Site, at our discretion, without notice, if you violate these Terms or engage in behaviour that is harmful to the Site or its users.

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12. Governing Law

12.1 Governing Law: These Terms will be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

12.2 Exclusive Jurisdiction: Any dispute, controversy, or claim arising out of or in connection with these Terms, including the interpretation, validity, breach, or termination thereof, shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India. You hereby consent to the jurisdiction and venue of such courts for the resolution of any disputes.

12.3 Dispute Resolution: In the event of any dispute or claim, the parties agree to attempt to resolve the matter amicably through good faith negotiations. If such dispute cannot be resolved through negotiation, it shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall take place in New Delhi, India, and the language of the arbitration proceedings shall be English.

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13. Contact Information

If you have any questions or concerns about these Terms or the Site, please contact us at: